shipping & returns policy

Shipping and Delivery Info

Please ensure your shipping and billing information is entered accurately and without non-English characters or emojis.

Orders are processed and shipped within 2 business days. After your order has been dispatched, you will receive a separate email with a Royal Mail tracking code. The estimated delivery time is up to 7 business days from the date of dispatch.

International Customs & Duties

As we currently only deliver within the UK, there are no customs or import duties applicable to our orders.

Shipping Fees

Shipping fees are not applicable as we offer free shipping on all orders.

Please note that inquiries should be related to items purchased from SALEM WEB NETWORK, LLC. We are not responsible for any lost, stolen, or damaged shipments.

Returns Policy for SALEM WEB NETWORK, LLC

Returns & Exchanges

We accept returns for items you no longer want within 14 days of receiving your order.

Upon receiving and inspecting the returned product, we will inform you if your return is accepted or declined. Items must be unused, in their original condition, and with tags attached. In the case of damaged products, please contact us for a refund or exchange.